COVID-19 Resources

Stay Home - Isolation Period

Individuals who feel ill should isolate while symptomatic and return to work or school 24 hours after their symptoms come to an end. 

You should stay home until all of the following apply to you:

• your symptoms have been improving for at least 24 hours (or 48 hours if you had nausea, vomiting and/or diarrhea)  
• you do not have a fever
• you do not develop any additional symptoms

When your symptoms are improving and you are no longer isolating at home, doing the following can provide extra protection against the spread of COVID-19 and other respiratory viruses circulating in the community.

For 10 days after your symptoms started:

• wear a well-fitted mask in all public settings
• avoid non-essential activities where you need to take off your mask (for example, dining out)
• avoid non-essential visits to anyone who is immunocompromised or may be at higher risk of illness (for example, seniors)
• avoid non-essential visits to highest risk settings in the community such as hospitals and long-term care homes

The new policy applies to everyone regardless of vaccination status. 

Masking

Most of the provincial masking requirements, including on public transit, expired on June 11, 2022.

Masking continues to be recommended in settings where there are individuals who are at high risk for severe outcomes and is required in long-term care homes and retirement homes.

In settings where masking is not required, wearing a mask is a personal choice. You are encouraged to wear a tight-fitting, well-constructed mask if you feel it is the right choice for you.

Where masks are still required

Mask mandates will remain in place at health unit clinics, area hospitals including Peterborough Regional Health Centre, long-term care homes and retirement homes. 

More information on face coverings and masks

Peterborough Public Health Clinical Services & Reception - Masks Required

Peterborough Public Health has advised that masks are still required to be worn in all Peterborough Public Health clinics and reception areas. Services delivered by Peterborough Public Health that will require the use of masks include,

Peterborough Regional Health Centre - Masks & Visiting

Visiting Peterborough Regional Health Centre (PRHC) during COVID-19 universal masking remains in place in all public and patient care areas. A medical-grade mask must be worn at all times when inside the Health Centre, except in the designated area for eating and drinking inside the cafeteria. 

PRHC Visitors

Enhanced Fast Pass screening

Bivalent COVID-19 Vaccine

As of September 26, all residents over the age of 18 were eligible to receive the Bivalent vaccine. For more information about the COVID-19 vaccine, please visit the Peterborough Public Health- About the COVID-19 Vaccines.

COVID-19 vaccine clinics

To increase access to the COVID-19 vaccine, Peterborough Public Health (PPH) has a comprehensive vaccine clinic webpage and vaccine resources including youth and children vaccine clinic information. 

COVID-19 vaccine clinic info

Appointments are still available for most COVID-19 vaccine clinics and can be booked through the provincial booking system online at www.ontario.ca/covidvaccine or by calling 1-833-943-3900.

General COVID-19 vaccine resources

• Current Local Status Information
• Vaccine Information
• Promoting Vaccine Uptake in the Workplace
• Reporting Complaints

For more information on COVID-19 and summary of the new guidelines visit the Peterborough Public Health website or phone 705-743-1000 or email covid19@peterboroughpublichealth.ca

Online provincial booking for vaccines

• Book your appointment online at ontario.ca/book-vaccine
• If you cannot book online, call 249-494-5631 for assistance with booking (Monday to Friday, 9:00 a.m. to 4:00 p.m.)

Before you call, please be ready to provide your name, date of birth, availability for an appointment and Ontario health care number. To book online, you are required to have an Ontario health card with photo ID. Expired health cards are valid. First and second vaccine appointments will be booked at the same time. 

If you are having issues with the booking system or have general COVID-19 vaccine questions, please contact the Ministry of Health for assistance at 1-888-999-6488. 

Need transportation to a vaccine clinic?

Community Care Peterborough is pleased to offer transportation to those need of access to COVID-19 Vaccination Clinics. Individuals requiring transportation do not need to register or be an active client of Community Care to receive this service.

Please contact your local community care office to request a ride. You will have to provide your name, address, and vaccination appointment date/time. Based on available resources (volunteer drivers), Community Care will do its best to meet your needs. There will be a small fee charged (based on distance) and payable directly to the driver at the time of pickup.

Restrictions:

• Open to adults only (must be 18 years of age)
• No additional stops – transportation will be provided to the clinic and return home only.

Community Care offices in the Peterborough County:

• Apsley: 705-656-4589
• Buckhorn: 705-657-2171
• Ennismore/Bridgenorth: 705-292-8708
• Havelock: 705-778-7831
• Lakefield: 705-652-8655
• Millbrook: 705-932-2011
• Norwood: 705-639-5631
• Caremobile: 705-749-0036 - accessible transportation available

Within Canada to or from Ontario

Arriving in Ontario from another province or territory?

There are currently no restrictions on travel to Ontario from other provinces or territories. You do not have to quarantine when you enter Ontario from another Canadian province, territory or region unless you have symptoms of COVID-19.

Leaving Ontario to another province or territory?

If you’re leaving Ontario, make sure that you learn about the rules at your destination(s) from their local authorities, including local public health measures, before your trip.

To keep yourself and others safe from COVID-19, always follow the latest public health measures.

More information about COVID-19 Ontario Travel

From an international destination

The Government of Canada determines the rules for entering Canada, including individuals who are fully vaccinated. Entry to Canada is determined by the Government of Canada. All federal border testing, quarantine, and isolation requirements ended on October 1, 2022.

Stay informed and check COVID-19 travel and border information often to be prepared for changes.  

Find out if you can enter Canada

Travelling outside Canada

Canadians will also have to follow entry requirements when travelling to other countries. The Travel Advice and Advisories are the Government of Canada’s official source of destination-specific travel information. They give you important advice to help you to make informed decisions and to travel safely while you are abroad. 

• International travel advice and advisories
• COVID-19 and international travel
• Proof of vaccination
• Find out if you need a visa

Wearing masks on planes and trains in Canada is not required.

• It's still strongly recommended that you wear a high quality and well-fitted mask or respirator while you travel

ArriveCAN border experience

Using ArriveCAN is no longer required.

However, if you’re flying into Toronto Pearson, Vancouver or Montréal-Trudeau international airports, you can still use ArriveCAN to complete your Advance CBSA Declaration to save time upon arrival. ArriveCAN is available for iOS, Android and web.

The mobile app is free and is available in English, French and Spanish (displayed in the language of your device). Make sure you have the latest version of ArriveCAN. The latest version of ArriveCAN (v.3.0.9) was released on July 19, 2022. 

ArriveCAN Information

Entering Canada by air, land or marine mode

For all travellers entering Canada by air, land or marine mode (including cruise ships) on or after October 1, 2022:

• Proof of COVID-19 vaccination is not required
• COVID-19 pre-entry and arrival tests are not required
• Quarantine after you enter Canada is not required
• Using ArriveCAN is not required
  • if you’re flying into Toronto Pearson, Vancouver or Montréal-Trudeau international airports, you can still use ArriveCAN to complete your Advance CBSA Declaration to save time upon arrival
• Pre-boarding tests for cruise passengers are not required
• As always, travel documents are required
• Health checks to board planes and trains are not required
• Wearing masks on planes and trains is not required
  • It's still strongly recommended that you wear a high quality and well-fitted mask or respirator while you travel

If you have symptoms of COVID-19, you shouldn't travel to Canada.

If you feel sick or experience any symptoms of COVID-19 during your travel to Canada or upon arrival, you should:

• inform the flight attendant, cruise staff or a border services officer upon arrival. You may be referred to a Quarantine Officer for a health assessment and further direction.
• avoid taking public transportation
• check provincial or territorial requirements for what you need to do if you’re symptomatic or have tested positive for COVID-19

Municipal office

Our office is currently open to the public with limited access. Staff are in the office working and available to assist you. You can contact us during regular hours (Monday to Friday, 8:30 a.m. to 4:30 p.m.). You can also contact us by phone at 705-738-3800 or by email to info@trentlakes.ca. If you have an enquiry for a specific department, please use the Contact Us directory.

Please use the Intercom on the outside upper level doorway. A staff member will provide instructions on access. 

Council meetings

Council meetings continue to be virtual but will be commencing in-person on April 5th, 2022. All meetings will remain hybrid, allowing the public to attend either electronically or in-person. To learn more about attending Council meetings you may call 705-738-3800 or email clerk@trentlakes.ca 

A link to register to view the meetings live are included with the meeting agenda. All agendas continue to be posted on CivicWeb agenda page and each agenda contains a link at the top to view the meeting live.

Council meetings are recorded and available a few days after the meeting on the Trent Lakes YouTube channel.

Property taxes and assessments

In response to COVID-19, the Government of Ontario has announced that the annual Assessment Update has been postponed. Your property assessment for the 2022 property tax year will continue to be based on the fully phased-in January 1, 2016 value (same as the 2021 tax year) unless there have been changes to your property. For more information visit the Municipal Assessment Property Corporation (MPAC).

Well Water Sampling Program for private wells

Please view the Private Well Owners webpage for more information on Water well testing kits, and the Well Water Sampling Program. The Well Water Sampling Program runs from April to November each year for any resident that owns a private well and wants to ensure their water is safe to drink. Residents can also take samples directly to the Peterborough Public Health Lab for testing even when the program is not running. There is no cost to residents to use the well water sampling program, or for having their well water tested. 

• Go to Private Well Owners

Food banks

Community Care Buckhorn

Community Care Buckhorn is offering free ready-made frozen Meals on Wheels to people needing meals.

They are also partnering with the Municipality of Trent Lakes and offering food vouchers from Foodland for people to come by the Community Centre office to pick up or will deliver to homes.

If you would like to help with this program Community Care is most appreciative of monetary donations.

Please contact Community Care Buckhorn to find out more or to access assistance. Strictest confidence is upheld.

Community Care Buckhorn

Jodie Mulder

705-657-2171 or 705-760-3879

Email buckhorn@commcareptbo.org or jodie@commcareptbo.org

Trent Lakes Rural Outreach Centre

The Trent Lakes Rural Outreach Centre offers a once a free monthly food bank service. They also offer a free emergency food bank to Trent Lakes residents.

Kinmount and Area Food Bank

The Kinmount Area Food Bank was established to serve the needs of individuals and families in the Kinmount community and surrounding area. They provide food without charge to those in need.

Wellness Together Canada – mental health and substance abuse

Canadians are being challenged by COVID-19 because of isolation, financial and employment uncertainty and disruptions of daily life.

Wellness Together Canada provides tools and resources to help get Canadians back on track. Modules address low mood, worry, substance use, social isolation and relationship issues.

Agilec mental health resources

Agilec has created a list of available mental health services and resources. If your or someone you care about are feeling overwhelmed with emotions like sadness, depression, or anxiety due to the COVID-19 pandemic.

211 COVID-19 support

211 Ontario provides programs and services to help the community through the pandemic dedicated to finding support during COVID-19.

Other mental health supports

ConnexOntario for Adults

1-866-531-2600

Connexontario.ca

Bounce Back for 15+

1-866-345-0224

Bouncebackontario.ca

Kids Help Phone

1-800-668-6868

Kidshelpphone.ca

Post Secondary Students

1-866-925-5454

Or text: GOOD2TALKON to 68686